act
Your customers at your fingertips
ACT! is customer relationship management software that can help your business keep in touch with the people who really count - your customers. It centralises all of your customer information so you can manage and maintain it the way you want to.
ACT! can be used straight out of the box or customised to suit your individual business needs. The program also integrates with everyday tools like Microsoft Outlook, Microsoft Word, Microsoft Excel and TASBooks.
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About the software
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ACT! links
Make Contact - The customer dashboard feature in ACT! puts all of your contacts and appointments at your fingertips. You can schedule appointments, phone calls, meetings and prioritise your to-do list.
Sales and marketing opportunities - Because ACT! centralises important customer information, you can spot potential sales opportunities and plan specific marketing campaigns.
Forecasting - ACT! can help you to spot where your sales are coming from, enabling you to simplify your business planning and forecasting.
Customer communication - You can view all previous customer communications. Send and track emails, letters and calls to and from your customers.
Build customer relationships - ACT! automatically tracks all communication with your customers including mail shots, letters and meetings. This ensures a professional interface with your customers and lays the foundation for a long term relationship and potentially additional sales.
Target new Prospects - You can easily analyse historical sales trends through the reporting functionality in the program. This helps you understand the profile of your best customers.